UNPLANNED: voip outage

08:15 Jan 18 2013 Raleigh, NC, USA

Lots of packet loss to their servers and most, if not all calls fail. Just got off the phone with them - they are aware and working on the problem they say. They have not created a master ticket created as of yet.

-- Chris Stone.

Update: Jan 18 11:18 am (EST)
We have confirmed with engineering that they are currently reviewing the network. We have no additional details at this time, however updates will be provided as they become available.

Update: Jan 18 11:31 am (EST)
Our engineering group has confirmed that service has been restored to the network and calls are normalizing.

We are continuing to monitor progress, and will continue to provide updates as they become available.

Chris Stone - Our calls now seem to all be completing, but still seeing some packet loss and some of the audio is a bit choppy. Better, but service not fully restored at this point.
Credibility: UP DOWN 0
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