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Unplanned: Windstream/Paetec Fiber cut, Springfield IL area

16:30 Jan 8 2013 Springfield, IL, USA

Description
Just got confirmation from them of the fiber cut in the area. Any one else seeing services affected? Here is the email (with our circuit and ticket # removed) We are sending this email in regard to Paetec Repair Ticket #4871xxx on Circuit 0444xxxx.


Information Update: We have confirmed that this service interruption is the result of a Fiber cut in Illinois. Technicians are currently onsite shooting the fiber. There is no ETTR as of this time. We will continue to provide updates as they become available.

Thank you

Paetec Repair

Update 01/08/2013 7:00PST: This is Windstream emailing the latest status of this fiber cut. The splice crew has arrived onsite and will begin splicing shortly. There is still no ETA at this time. We will provide further updates as they become available.

-- Mitch Patterson reported via outages list
Credibility: UP DOWN 1
Comments
Jason (Jan 9 2013)
Service returned to normal around 7AM CST. (Springfield area.) No official email from ISP yet closing our ticket, but everything seems to be working properly again.
Mike (Jan 9 2013)
Not for us. Still down. They said the splices are partially complete however we're still down going on 24 hours.
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